On January 18, 2017, the U.S. Access Board issued a final rule (the “Revised 508 Standards”) that updated accessibility requirements covered by Section 508 for Information and Communication Technology (ICT). The final rule went into effect on January 18, 2018.
The Access Board rule updated and reorganized the Section 508 Standards (as well as the Section 255 Guidelines) in response to market trends and innovations in technology. The “refresh” also harmonized these requirements with other guidelines and standards both in the U.S. and abroad, including standards issued by the European Commission and the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG 2.0), a globally recognized voluntary consensus standard for digital content.
On August 11, 2021, the FAR Council (the Administrator for Federal Procurement Policy and Department of Defense (DOD), General Services Administration (GSA), and the National Aeronautics and Space Administration (NASA)) published a final rule amending the Federal Acquisition Regulation (FAR) to incorporate these revisions and updates to ICT accessibility standards.
The full text and formal notice of the final rule is available at: Federal Acquisition Regulation: Section 508-Based Standards in Information and Communication Technology (federalregister.gov/d/2021-16363). The updates are effective as of September 10, 2021.
List of Amendments
The FAR is updated to match the language used in the Revised 508 Standards. For example, throughout “EIT” has been replaced with “ICT”.
The final rule amends 48 CFR parts 2, 7, 10, 11, 12, and 39 as set forth below. Changes are displayed as follows:
Part 2 - Definitions of Words and Terms
2.101 Definitions
The main change in this section is replacing “EIT” with “ICT”. The included examples were also changed to match those used in the Revised 508 Standards.
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(b)... (2)... Electronic and information technology (EIT) has the same meaning as “information technology” except EIT also includes any equipment or interconnected system or subsystem of equipment that is used in the creation, conversion, or duplication of data or information. The term EIT includes, but is not limited to, telecommunication products (such as telephones), information kiosks and transaction machines, worldwide websites, multimedia, and office equipment (such as copiers and fax machines). |
(b)... (2)... Information and communication technology (ICT) means information technology and other equipment, systems, technologies, or processes, for which the principal function is the creation, manipulation, storage, display, receipt, or transmission of electronic data and information, as well as any associated content. Examples of ICT include but are not limited to the following: Computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment; multifunction office machines; software; applications; websites; videos; and electronic documents. |
Part 7 - Acquisition Planning
7.103 Agency-head responsibilities
The main change in this section is replacing “EIT” with “ICT”.
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(q) Ensuring that acquisition planners specify needs and develop plans, drawings, work statements, specifications, or other product descriptions that address Electronic and Information Technology Accessibility Standards (see 36 CFR part 1194) in proposed acquisitions (see 11.002(e)) and that these standards are included in requirements planning, as appropriate (see subpart 39.2). |
(q) Ensuring that acquisition planners specify needs and develop plans, drawings, work statements, specifications, or other product or service requirements (e.g., help desks, call centers, training services, and automated self-service technical support) descriptions that address information and communication technology (ICT) accessibility standards (see 36 CFR 1194.1) in proposed acquisitions and that these standards are included in requirements planning (see subpart 39.2). |
7.105 Contents of written acquisition plans
Paragraph (b)(5)(iv) is a new requirement to identify the specific 508 standards that apply to ICT acquisitions. What was paragraph (b)(5)(iv) is now (b)(5)(v), however the content of this paragraph has not changed as shown below.
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N/A |
(iv) For information technology acquisitions, identify the applicable ICT accessibility standard(s). When an exception or an exemption to the standard(s) applies, the plan must list the exception and/or exemption, and the item(s) to which it applies. For those items listing 39.204 or 39.205(a)(1) or (2), the corresponding accessibility standard does not need to be identified. See subpart 39.2 and 36 CFR 1194.1. |
(iv) For each contract (and order) contemplated, discuss the strategy to transition to firm-fixed-price contracts to the maximum extent practicable. During the requirements development stage, consider structuring the contract requirements, i.e., line items, in a manner that will permit some, if not all, of the requirements to be awarded on a firm-fixed-price basis, either in the current contract, future option years, or follow-on contracts. This will facilitate an easier transition to a firm-fixed-price contract, because a cost history will be developed for a recurring definitive requirement. |
(v) For each contract (and order) contemplated, discuss the strategy to transition to firm-fixed-price contracts to the maximum extent practicable. During the requirements development stage, consider structuring the contract requirements, i.e., line items, in a manner that will permit some, if not all, of the requirements to be awarded on a firm-fixed-price basis, either in the current contract, future option years, or follow-on contracts. This will facilitate an easier transition to a firm-fixed-price contract, because a cost history will be developed for a recurring definitive requirement. |
Part 10 - Market Research
10.001 Policy
The main change in this section is replacing “EIT” with “ICT”.
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(a)… (3)… (ix) Assess the availability of electronic and information technology that meets all or part of the applicable accessibility standards issued by the Architectural and Transportation Barriers Compliance Board at 36 CFR part 1194 (see subpart 39.2). |
(a)… (3)… (ix) Assess the availability of supplies or services that meet all or part of the applicable information and communication technology accessibility standards at 36 CFR 1194.1 (see subpart 39.2). |
Part 11 - Ascribing Agency Needs
11.002 Policy
This change requires agencies to identify the needs of current and future users with disabilities and to proactively determine how ICT functionality will be available to these users.
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(f) In accordance with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), requiring activities must prepare requirements documents for electronic and information technology that comply with the applicable accessibility standards issued by the Architectural and Transportation Barriers Compliance Board at 36 CFR part 1194 (see subpart 39.2). |
(f) In accordance with section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), the contracting officer shall obtain from the requiring activity the requirement documents, which must identify— (1) The needs of current and future users with disabilities to determine how— (i) Users with disabilities will perform the functions supported by the information and communication technology (ICT); (ii) The ICT will be developed, installed, configured and maintained to support users with disabilities; (2) The applicable ICT accessibility standards (see subpart 39.2); and (3) Any ICT accessibility standards that cannot be met due to an exception or an exemption for any component or portion of the product (see 7.105(b)(5)(iv), 39.204, and 39.205). |
Part 12 - Acquisition Of Commercial Items
12.202 Market research and description of agency need
The main change in this section is replacing “EIT” with “ICT”.
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(d) Requirements documents for electronic and information technology must comply with the applicable accessibility standards issued by the Architectural and Transportation Barriers Compliance Board at 36 CFR part 1194 (see subpart 39.2). |
(d) Requirements documents shall identify the applicable information and communication technology accessibility standards at 36 CFR 1194.1 (see 11.002(f) and subpart 39.2). |
Part 39 - Acquisition Of Information Technology
Part 39.000 Scope of Part
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(b) Electronic and information technology. |
(b) Information and communication technology (see 2.101(b)). |
Part 39.001 Applicability
The main change in this section is replacing “EIT” with “ICT”.
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This part applies to the acquisition of information technology by or for the use of agencies except for acquisitions of information technology for national security systems. However, acquisitions of information technology for national security systems shall be conducted in accordance with 40 U.S.C. 11302 with regard to requirements for performance and results-based management; the role of the agency Chief Information Officer in acquisitions; and accountability. These requirements are addressed in OMB Circular No. A-130. |
(a) Information technology by or for the use of agencies except for acquisitions of information technology for national security systems. However, acquisitions of information technology for national security systems shall be conducted in accordance with 40 U.S.C. 11302 with regard to requirements for performance and results-based management; the role of the agency Chief Information Officer in acquisitions; and accountability. These requirements are addressed in OMB Circular No. A-130; and (b) Information and communication technology by or for the use of agencies or for the use of the public, unless an exception (see 39.204) or an exemption (see 39.205) applies. See 36 CFR 1194.1. |
Part 39.101 Policy
The change in this section replaces “accommodations” with “accessibility”.
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OMB Circular A-130, including consideration of security of resources, protection of privacy, national security and emergency preparedness, accommodations for individuals with disabilities, and energy efficiency; |
OMB Circular A-130, including consideration of security of resources, protection of privacy, national security and emergency preparedness, accessibility for individuals with disabilities, and energy efficiency; |
Subpart 39.2—Information and Communication Technology
39.201 Scope of subpart
The main change in this section is replacing “EIT” with “ICT”.
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(a) This subpart implements section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards (36 CFR part 1194). |
(a) This subpart implements section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance Board's (U.S. Access Board) information and communication technology (ICT) accessibility standards at 36 CFR 1194.1. |
(c) When acquiring EIT, agencies must ensure that - |
(c) When acquiring ICT, agencies must ensure that - |
39.203 Applicability
This section reformats (b)(1)(2)(3) as (b) and (c). Paragraphs (e) and (f) for Legacy ICT are new and are derived from the Revised 508 Standards. The previous (c)(2) has moved to 39.205(3)(c).
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(a) Unless an exception at 39.204 applies, acquisitions of EIT supplies and services must meet the applicable accessibility standards at 36 CFR part 1194. |
General. Unless an exception at 39.204 or an exemption at 39.205 applies, acquisitions for ICT supplies and services shall meet the applicable ICT accessibility standards at 36 CFR 1194.1. |
(b) (1) Exception determinations are required prior to contract award, except for indefinite-quantity contracts (see paragraph (b)(2) of this section). (2) Exception determinations are not required prior to award of indefinite-quantity contracts, except for requirements that are to be satisfied by initial award. Contracting offices that award indefinite-quantity contracts must indicate to requiring and ordering activities which supplies and services the contractor indicates as compliant, and show where full details of compliance can be found (e.g., vendor's or other exact website location). (3) Requiring and ordering activities must ensure supplies or services meet the applicable accessibility standards at 36 CFR part 1194, unless an exception applies, at the time of issuance of task or delivery orders. Accordingly, indefinite-quantity contracts may include noncompliant items; however, any task or delivery order issued for noncompliant items must meet an applicable exception. |
(b) Indefinite-quantity contracts. Confirmation of an exception or a determination of an exemption is not required prior to award of an indefinite-quantity contract, except for requirements that are to be satisfied by initial award. The contract must identify which supplies and services the contractor indicates as compliant and show where full details of compliance can be found (e.g., vendor's or other exact website location). (c) Task order or delivery order. At the time of issuance of a task order or delivery order under an indefinite-quantity contract, the requiring and ordering activities shall ensure compliance with the ICT accessibility standards and document an exception or exemption if applicable. Any task order or delivery order, or portion thereof, issued for a noncompliant ICT item shall be supported by the appropriate exception or exemption documented by the requiring activity. |
(c) (1) When acquiring commercial items, an agency must comply with those accessibility standards that can be met with supplies or services that are available in the commercial marketplace in time to meet the agency's delivery requirements. (2) The requiring official must document in writing the nonavailability, including a description of market research performed and which standards cannot be met, and provide documentation to the contracting officer for inclusion in the contract file. |
(d) Commercial items. When acquiring commercial items, an agency must comply with those ICT accessibility standards that can be met with supplies or services that are available in the commercial marketplace and that best address the agency's needs, but see 39.205(a)(3). (e) Legacy ICT. Any component or portion of existing ICT (i.e., ICT that was procured, maintained, or used on or before January 18, 2018) is not required to comply with the current ICT accessibility standards if it— (1) Complies with an earlier standard issued pursuant to section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), which is set forth in Appendix D to 36 CFR 1194.1); and (2) Has not been altered (i.e., a change that affects interoperability, the user interface, or access to information or data) after January 18, 2018. (f) Alterations of legacy ICT. When altering any component or portion of existing ICT, after January 18, 2018, the component or portion must be modified to conform to the current ICT accessibility standards in 36 CFR 1194.1. |
39.204 Exceptions
The main changes in this section are some exceptions being grouped as exemptions. The micro-purchase exception has also been removed.
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The requirements in 39.203 do not apply to EIT that - (a) Is purchased in accordance with Subpart 13.2 (micro-purchases) prior to April 1, 2005. However, for micro-purchases, contracting officers and other individuals designated in accordance with 1.603-3 are strongly encouraged to comply with the applicable accessibility standards to the maximum extent practicable; (b) Is for a national security system; (c) Is acquired by a contractor incidental to a contract; (d) Is located in spaces frequented only by service personnel for maintenance, repair or occasional monitoring of equipment; or Would impose an undue burden on the agency. (1) Basis. In determining whether compliance with all or part of the applicable accessibility standards in 36 CFR part 1194 would be an undue burden, an agency must consider - (i) The difficulty or expense of compliance; and (ii) Agency resources available to its program or component for which the supply or service is being acquired. (2) Documentation. (i) The requiring official must document in writing the basis for an undue burden decision and provide the documentation to the contracting officer for inclusion in the contract file. (ii) When acquiring commercial items, an undue burden determination is not required to address individual standards that cannot be met with supplies or service available in the commercial marketplace in time to meet the agency delivery requirements (see 39.203(c)(2) regarding documentation of nonavailability). |
(a) The requirements in 39.203 do not apply to acquisitions for— (1) National security systems. ICT operated by agencies as part of a national security system, as defined by 40 U.S.C. 11103(a); (2) Incidental contract items. ICT acquired by a contractor incidental to a contract, i.e., for in-house use by the contractor to perform the contract; or (3) Maintenance or monitoring spaces. The portions of ICT that are operable parts (i.e., hardware-based user controls for activating, deactivating, or adjusting ICT) or status indicators, and that are located in spaces frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment. (b) The contracting officer shall receive, as a part of the requirements documentation, written confirmation from the requiring activity that an exception, in accordance with paragraph (a)(1), (2), or (3) of this section, applies to the ICT supply or service (see 7.105(b)(5)(iv)). This documentation shall be maintained in the contract file. |
39.205 Exemptions
This section is new. Some General Exceptions from the Revised 508 Standards are listed in this section as exemptions.
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(a) Allowable exemptions. An agency may grant an exemption for the following: (1) Undue burden. When an agency determines the acquisition of ICT conforming with all the applicable ICT accessibility standards would impose an undue burden on the agency, compliance with the ICT accessibility standards is only required to the extent that it would not impose an undue burden. In determining whether conformance to one or more ICT accessibility standards would impose an undue burden, an agency shall consider the extent to which conformance would impose significant difficulty or expense considering the agency resources available to the program or component for which the ICT supply or service is being procured. (2) Fundamental alteration. When an agency determines that acquisition of ICT that conforms with all applicable ICT accessibility standards would result in a fundamental alteration in the nature of the ICT, such acquisition is required to conform only to the extent that conformance will not result in a fundamental alteration in the nature of the ICT. (3) Nonavailability of conforming commercial items. Where there are no commercial items that fully conform to the ICT accessibility standards, the agency shall procure the supplies or service available in the commercial marketplace that best meets the ICT accessibility standards consistent with the agency's needs. (b) Alternative means of access. An agency shall provide individuals with disabilities access to and use of information and data by an alternative means to meet the identified needs when an exemption in paragraphs (a)(1), (2), or (3) of this section applies. (c) Documentation. When an exemption applies, the contracting officer shall obtain, as part of the requirements documentation, a written determination from the requiring activity explaining the basis for the exemption in paragraphs (a)(1), (2) or (3) of this section. This documentation shall be maintained in the contract file. (1) Undue burden. A determination of undue burden shall address why and to what extent compliance with applicable ICT accessibility standards constitutes an undue burden. (2) Fundamental alteration. A determination of fundamental alteration shall address the extent to which compliance with the applicable ICT accessibility standards would result in a fundamental alteration in the nature of the ICT. (3) Nonavailability of conforming commercial items. A determination of commercial items nonavailability shall include— (i) A description of the market research performed; (ii) A listing of the requirements that cannot be met; and (iii) The rationale for determining that the ICT to be procured best meets the ICT accessibility standards in 36 CFR 1194.1, consistent with the agency's needs. |
For Further Information Contact:
Mr. Michael O. Jackson, a Procurement Analyst for GSA, at 202-208-4949, or by email at michaelo.jackson@gsa.gov for clarification of content. For information pertaining to status or publication schedules, contact the Regulatory Secretariat Division at 202-501-4755 or GSARegSec@gsa.gov. Please cite FAC 2021-07, FAR Case 2017-011.
Reviewed/Updated: September 2021