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Communications - Government-wide Section 508 Assessment Criteria

Communications

Questions in this section ask about your reporting entity's internal and external communication accessibility considerations. If your reporting entity's does not release communications, please select N/A as needed.

Question 37

Indicate how often the reporting entity distributes communications with employees and contractors about digital accessibility. (*Required)

Select one:

  1. Never distributes communications regarding digital accessibility
  2. Approximately 1-2 times a year
  3. Approximately 3-5 times a year
  4. Approximately 6 -8 times a year
  5. 9 or more times a year
  6. Unknown
  7. N/A - reporting entity does not issue any formal communications (internal or external)

Question 38

Indicate how often the reporting entity utilizes a formal process or plan for creating Section 508 conformant agency official communications (internal and external). (*Required)

Select one:

  1. Never (0% of the time)
  2. Sometimes but generally on an ad hoc basis (approximately 1%-24% of the time)
  3. Regularly (approximately 25%-59% of the time)
  4. Frequently (approximately 60%-89% of the time)
  5. Almost always (approximately 90% or more of the time) resulting in little to no Section 508 issues for recipients
  6. Unknown
  7. N/A - reporting entity does not issue any agency official communications (internal or external)

Question 39

Indicate how often the reporting entity provides Section 508 conformant information and associated resources to employees in response to an emergency (e.g., Continuity of Operations, Active Shooter, pandemic-related, etc.). (*Required)

Select one:

  1. Never (0% of the time)
  2. Sometimes but generally on an ad hoc basis (approximately 1%-24% of the time)
  3. Regularly (approximately 25%-59% of the time)
  4. Frequently (approximately 60%-89% of the time)
  5. Almost always (approximately 90% or more of the time) resulting in little to no Section 508 issues for recipients
  6. Unknown
  7. N/A - does not issue any formal internal emergency communications

Question 40

Indicate how often the reporting entity provides Section 508 conformant mission-related emergency communications to external stakeholders (e.g., public safety, law enforcement, disaster-related, weather-related, etc.). (*Required)

Select one:

  1. Never (0% of the time)
  2. Sometimes but generally on an ad hoc basis (approximately 1%-24% of the time)
  3. Regularly (approximately 25%-59% of the time)
  4. Frequently (approximately 60%-89% of the time)
  5. Almost always (approximately 90% or more of the time) resulting in little to no Section 508 issues for recipients
  6. Unknown
  7. N/A - reporting entity does not issue any formal external emergency communications

Reviewed/Updated: April 2024

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